Sign-In

To sign-in to an account, do the following:

  1. 1. Launch the mobile app.
  2. 2. Tap the Account Number field to display the onscreen keypad.
  3. 3. Enter an Account Number and Password, then tap Log In.
  4. 4. The home screen displays.
Password Reset

To reset your password, do the following:

  1. 1. Launch the mobile app and log in.
  2. 2. Tap the icon in the top left corner.
  3. 3. Scroll down and tap Settings.
  4. 4. Tap Change Password.
  5. 5. Enter your current password and tap Confirm.
  6. 6. Enter a new password, confirm new password, and tap Submit.
  7. 7. A confirmation message displays. Tap Login Again.
  8. 8. Enter your Account Number and new Password, then tap Log In.
Deposit Funds

Player can visit our sportsbook for cash deposits or make a digital deposit:

  1. 1. Launch the Caesars by William Hill mobile app to make a digital deposit
  2. 2. Tap the icon in the top right of the screen.
  3. 3. Tap Deposit Funds.
  4. 4. Select one of the following options – ACH / eCheck or register for Play+ Prepaid Card
ACH / eCheck

Fund an account with your bank account by doing the following:

  1. 1. Tap Bank Account / ACH / eCheck.
  2. 2. Fill in your bank account information, driver’s license information, agree to the Terms & Conditions, and tap Deposit.
  3. 3. A confirmation message displays.
  4. 4. Enter a deposit amount or select one of the predetermined amounts, then tap Deposit.
  5. 5. A confirmation message displays and the account is funded.
William Hill Prepaid Card

Instantly fund an account with major credit/debit cards by doing the following:

  1. 1. Tap Play+ Prepaid Card.
  2. 2. Tap Sign Up.
  3. 3. Enter your personal information on the New Account Enrollment screen then tap Continue.
  4. 4. Agree to the Terms of Service and Privacy Policy then tap Continue.
  5. 5. The confirmation screen displays.
  6. 6. Tap Add Money then select PayPal or Online Banking.
  7. 7. Follow the onscreen prompts to complete the deposit.
  8. 8. Once your William Hill Prepaid Card is funded, transfer the funds to your wagering account to play.
NOTE: Two factor authentication must be disabled when using PayPal.
Cash at a Sportsbook

Deposit cash into your wagering account at the Caesars sportsbook at Capital One Arena. A valid photo ID is required. See the app for additional information regarding locations, hours of operation, and directions.

Place a Bet

To place a bet, do the following:

  1. 1. Launch the mobile app.
  2. 2. Tap the Account Number field to display the onscreen keypad.
  3. 3. Enter an Account Number and Password, then tap Log In.
  4. 4. Select a sport then choose wagers to add them to the bet slip.
  5. 5. Tap the icon in the top right corner to view your bet slip.
  6. 6. Enter wager amount(s) then tap Place Bet.
  7. 7. The Bet Confirmation screen displays with a summary of all bets placed, the total cost, and the max payout.
  8. 8. Tap Close to exit.
Withdraw Funds

Patrons can withdraw in person or from one of the following digital methods. To make a withdrawal with ACH/eCheck or William Hill Prepaid Card, do the following:

  1. 1. Launch the mobile app.
  2. 2. Tap the icon in the top right of the screen.
  3. 3. Select Withdraw Funds.
  4. 4. Select one of the following options – ACH / eCheck or Play+ Prepaid Card.
ACH / eCheck

To make a withdrawal via a checking account, do the following:

  1. 1. Launch the mobile app and log in.
  2. 2. Tap the icon in the top right of the screen.
  3. 3. Select Withdraw Funds.
  4. 4. Tap ACH / eCheck.
  5. 5. Enter an amount and tap continue.
  6. 6. Review the amount to be withdrawn then tap Confirm.
  7. 7. The funds are withdrawn and will be sent to your bank to post in approximately 3 days.
William Hill Prepaid Card

To make a withdrawal via a prepaid card, do the following:

  1. 1. Tap Play+ Prepaid Card
  2. 2. Enter an amount and tap Continue.
  3. 3. Review the amount to be withdrawn then tap Confirm.
  4. 4. The funds are withdrawn, and the William Hill Prepaid Card is credited.
Cash at a Sportsbook

Funds can be withdrawn from an account at the Caesars Sportsbook at Capital One Arena. A valid photo ID is required. See the app for additional information regarding locations, hours of operation, and directions.